We may collect account information, contact details, business records you enter, CRM and lead data, financial tracking entries you choose to add, product usage information, device and security logs, and support communications.
Payment processing is handled by Stripe. Nexus Flow AI does not need to store your full payment-card number. Stripe may process payment, billing, fraud-prevention, and transaction information under its own privacy terms.
We use information to provide the service, authenticate users, activate paid access, operate CRM and automation features, generate business reporting, provide AI-assisted features, secure the platform, prevent abuse, respond to support requests, and comply with law.
When AI features are enabled, relevant business context and prompts may be sent to an AI service provider to generate responses. We aim to limit processing to information needed for the requested feature.
We may share information with service providers that help operate Nexus Flow AI, including hosting, database, payment, security, AI, analytics, email, and messaging providers. We do not sell personal information to advertisers.
We retain information while your account is active and as reasonably needed for service delivery, security, legal obligations, dispute handling, backups, and legitimate business records. Retention periods may vary by data type.
We use technical and organizational safeguards designed to protect account and business data. No system can guarantee absolute security.
Depending on where you live, you may have rights to access, correct, delete, or obtain information about personal data. Requests can be submitted through Support. We may need to verify identity before completing a request.
Nexus Flow AI is intended for adults and is not directed to children under 18.
We may update this Privacy Policy as the product, integrations, or legal requirements change. The effective date shown on this page identifies the current version.